WE HIGHLY VALUE THE CLIENTS THAT SHOP AT AN ORDER of BLING AND WELCOME ANY INQUIRES ABOUT THE JEWELLERY AND OBJECTS WE HAVE SOLD YOU.
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Terms of Sale

No contract will exist between you and An Order of Business Pte Ltd. for the sale of any product until we have accepted and dispatched your order. Our acceptance of your order brings into existence a legally binding contract between us. Only those aged 18 & over are entitled to enter into these legally binding contracts. We reserve the right to cancel any order without giving reason or notice and will refund you the full amount less any applicable charges from the payment processing companies.

By placing an order you are offering to purchase a product subject to these terms and conditions. All orders are subject to availability and confirmation of the order price. We must receive the payment in whole. Once payment has been received by us we will confirm that your order has been received by sending an email to you at the email address you provide in your order form. Our acceptance of your order takes place on the dispatch of our products to you unless we notify you that we do not accept your order, or you have cancelled your order. 

We retain full legal title to our products until we have received all amounts due on the ordered products in full. The products will be at your risk from the time of delivery. Ownership will pass to you when we receive payment in full for the products ordered.
All sales are final for purchases bought in store.

Refunds and exchanges are at the sole discretion of An Order of Bling and items under consideration must be unused, not damaged in any way and in their original condition and packaging. We reserve the right to reject, at its sole and absolute discretion, any refund or exchange request, if these conditions are not met.

Refunds will only be in the form of a credit voucher that is valid for 6 months from the date of issue.

Customised items, e.g. special orders, engraved orders etc are non-returnable, non-refundable and non-exchangeable.

The client warrants that upon payment, he has inspected and accepts the product as is. All other alterations here after are chargeable.

These Terms of Sale set out the full extent of our obligations and liabilities in respect of the sale of the products via this Website. To the extent permitted by applicable law, there are no other warranties, conditions or other terms that are binding on us other than those set out in these Terms of Sale.

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Return Policy

Online purchases from www.anorderofbling.com are available for returns within three days upon receipt of the product.

For overseas online purchases, notification of exchange should be emailed to [email protected] within three days of receipt of the product and shipped off within seven days.

Returns will only be accepted if the purchased item is returned unworn, in its original, unused condition, with all security tags attached and untampered, the original packaging and the proof of purchase. Satisfying all these conditions, a store credit will be issued for the product and is valid for 6 months from the date of issue.

Credit notes are strictly non-refundable, non-extendable, and to be redeemed in a single transaction. No cash will be reimbursed for unused store credit.

Customers are responsible for their own costs of shipping and insurance with respect to any return. We recommend that you send the piece via insured registered delivery and keep the receipt as we cannot accept liability for goods lost in transit.

Sales of customised, engraved or bespoke pieces, as well as sales items, are not eligible for returns.

An Order of Bling reserves the right to reject any return request at its sole and absolute discretion.

For any assistance for returns, please contact us at:

Email: [email protected]

Tel: +65 9727 6446

Shipping Policy

Free shipping for local (Singapore) and international orders is provided.

Once the item is shipped out, you will receive the tracking number via email notification.

You are responsible for the payment of any local duties, taxes or other fees added to international shipments which is determined by custom authorities of the recipient’s country. Please be advised that we not have any control over these fees and we cannot advise as to what the costs will be, as they vary country by country. For more information, please contact your local customs office. Keep in mind that we’re not able to reimburse you for duties and taxes paid upon delivery.

Please also note that foreign transaction fees may also be applied by your bank and we do not have any control over these fees. As we’re based in Singapore, banks in other countries may consider us a “foreign company” and charge additional international fees on their own. We are not able to provide a refund for any foreign transaction fees.

All orders require a signature upon delivery. Please ensure that you are available to sign for your order when it is delivered as you are solely responsible for the acceptance of your order upon delivery. Kindly note that once an order is shipped, we are unable to change the shipping address upon request.

If your order is sent back to us by the shipping company for failure to deliver, you will be responsible for the return shipping fee. Keep in mind that this amount is dependent on your country.

We are not responsible for any delays or other issues that may arise when shipping internationally and will not ship to mailboxes.

If you require urgent shipping or special requests, please contact us at:

Email: [email protected]

Tel: +65 9727 6446

Privacy Policy

INTRODUCTION

An Order of Business Pte Ltd (“OfB”, “we” or “us”) takes the privacy of your information seriously. This privacy policy (“Privacy Policy”) discloses the privacy practices for this website (the “Website”) and applies solely to information collected by this Website.

This Privacy Policy is in compliance with the Personal Data Protection Act 2012 (PDPA) in Singapore.

By using this Website, or by providing us with your personal data or information (“Data”) whether through website, enquiry, membership forms or by any other means whatsoever, you accept and consent to the terms of this Privacy Policy.

INFORMATION COLLECTED FROM ALL VISITORS TO OUR WEBSITE

We collect Data about you when you visit our Website. For example, we may monitor the number of times you visit our Website or which pages you go to. This information helps us to build a profile of our clients. Some of this Data will be aggregated or statistical, which means that we will not be able to identify you individually.

Any information provided to us to facilitate our operations or any contact with our customer service personnel is always kept confidential.

Additional Personal Information that May be Collected

We may also collect and process:

1. Personally identifiable information, such as:

  • Your e-mail address and name, when you contact us;
  • Details contained in the relevant document that you key in when you use our services. These details may include your name, handphone number, email, the purpose of your query, and credit card information for online purchases; (collectively “Personal Information”)

2. 2. Information about your computer hardware and software when you use our Website. The information can include: your IP address, browser type, domain names, access times and referring website addresses.

USE OF PERSONAL INFORMATION

The Personal Information collected may be used in any of the following ways:

  1. To fulfil orders;
  2. To maintain and improve our Website and customer service;
  3. To personalize your experience, and where necessary, respond to your queries or request;
  4. To provide customer support and to gather customer feedback;
  5. To send periodic emails to you to inform or update you of other products or services available from us, where you have consented to be contacted for such purposes;
  6. To conduct market research and to gather analysis or valuable information so that we can improve our Website;
  7. To monitor the usage of our Website; and
  8. To detect, prevent and address technical issues.

NON-DISCLOSURE

We do not sell, trade or otherwise transfer your Personal Information to third parties. We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique Personal Information is not transferred to the third party without your explicit consent. In addition, we may share data with trusted partners to help us perform statistical analysis, send you email or provide customer support. All such third parties are prohibited from using your Personal Information except to provide these services to us, and they are required to maintain the confidentiality of your Personal Information. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

DISCLOSURE OF PERSONAL INFORMATION

We will disclose or share your Personal Information, without notice, only if required to do so by law or in the good faith belief that any such action is necessary to: (a) comply with any legal requirements or comply with legal process served on us or the Website; (b) protect and defend our rights or property; and (c) act under exigent circumstances to protect the personal safety of users of anorderofbling.com, or the general public.

USE OF COOKIES

We use “cookies” to help you personalize your online experience. A cookie is a small file that a site or its service provider transfers to your computer’s hard drive by a web page server that enables the sites or service providers systems to recognize, capture and remember certain information of your browser.

Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
Cookies are used to ensure a smooth user experience, perform analytics, and for showing relevant advertisements. Please note that third parties (such as analytics software) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. The Website uses Google Analytics. You can opt-out of having made your activity on our Website available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. Please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/.

Please refer to http://www.google.com/policies/privacy/partners to find out more about how Google uses data when you use our website and how to control the information sent to Google.

Most Web browsers automatically accept cookies, but you may choose to have your computer warn you each time a cookie is being sent, or to turn off all cookies via your browser settings. If you choose to decline cookies, you may not be able to access all or parts of our Website or to fully experience the interactive features of the OfB services or websites you visit.

SECURITY OF YOUR PERSONAL INFORMATION

We will take all steps reasonably necessary to ensure that your Data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

We strive to maintain the safety of your Personal Information. Any payment transactions will be encrypted using Secure Socket Layer (“SSL”) technology. Unfortunately, no internet-based service is completely secure. Although we will do our best to protect your Personal Information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your Personal Information, we will use strict procedures and security features to try to prevent unauthorised access.

ACCESS TO, UPDATING, AND NON-USE OF YOUR PERSONAL INFORMATION

Subject to the exceptions referred to in section 21(2) of PDPA, you have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to [email protected] We may make a small charge for this service.

We want to ensure that your Personal Information is accurate and up to date. If any of the information that you have provided to us changes, for example if you change your email address, name or contact number, please let us know the correct details by sending an email to [email protected] You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.

You have the right to ask us not to collect, use, process, or disclose your Personal Information in any of the manner described herein. We will usually inform you (before collecting your Personal Information) if we intend to use your Personal Information for such purposes or if we intend to disclose your Personal Information to any third party for such purposes. You can give us notice of your intention to halt the collection, use, processing, or disclosure of your Personal Information at any time by contacting us at [email protected]

DNC REGISTRY

Unsolicited telemarketing messages will not be sent to your telephone numbers if they are registered under the Do-Not-Call Registry (“DNC Registry”), unless we have your clear and unambiguous consent to do so. However, we may continue to contact you at the telephone numbers provided to us in the limited circumstances allowed under the DNC Registry even though you have registered these telephone numbers with the DNC Registry. If you do not wish to continue receiving such messages, please email us at [email protected]

LINKS TO OTHER WEBSITES

Our Website may at our discretion, contain links to other websites. This Privacy Policy only applies to this website so when you link to other websites you should read their own privacy policies. We therefore have no responsibility or liability for the content and activities of these linked websites.

CHILDREN’S PRIVACY

Our Website does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected information from children without verification of parental consent, we take steps to remove that information from our servers.

If you are under 18 years old or a person who are mentally incapable, you must obtain express consent from your parents or guardian before providing any Data to us. If you do not accept the following terms of this policy, please stop accessing, browsing or using this website/our e-services.

CHANGES TO OUR PRIVACY POLICY

This Privacy Policy may be updated or amended from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and all handling of Data will be governed by the most recent version of this Privacy Policy; available on our Website.

We keep our privacy policy statement under regular review. This Privacy Policy was last updated in August 2020.

CONTACT INFORMATION

We welcome your comments or questions regarding this Privacy Policy. If you have any questions, please contact us at [email protected].

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Terms of Service

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

TERMS AND CONDITIONS

These Terms and Conditions govern your use of www.anorderofbling.com (“Website”) and purchase of goods or services from the Website.

ABOUT US

www.anorderofbling.com is a site operated by An Order of Business (”We”). We are a company registered in Singapore. To contact us, please refer to the “Contact” page.

BY USING OUR SITE YOU ACCEPT THESE TERMS

Please read these Terms of Service carefully before accessing or using our Website.

By using our Website, you confirm that you accept the following terms and conditions (“Terms & Conditions”), (including those additional terms and conditions and policies referenced herein and/or available by hyperlink) and that you agree to comply with them. If you do not agree to these Terms & Conditions, you must not access our Website.

Purchasing of any products supplied by this Website requires that you accept our Privacy Policy for information on how we collect and use personal information from users of this Website and can be found by reading our Privacy Policy.

There are other terms that apply to you through the use of our site and can be found by reading our Privacy Policy.

These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

GOVERNING LAW

These terms and conditions and every transaction will be governed by and interpreted in accordance with Singapore Law. Any dispute or claim arising out of or in connection with these Terms and Conditions or your purchase of products from us (including non-contractual disputes or claims) shall be subject to the jurisdiction of the courts of Singapore.

CHANGES TO WEBSITE

We may update and change our Website from time to time and may change the content at any time, including these Terms and Conditions, product details and pricing without notice. If the need arises, we may suspend access to our Website, or close it indefinitely. Any of the material on our Website may be out of date at any given time, and we are under no obligation to update such material. Every time you wish to use our Website, please check these terms to ensure you understand the terms that apply at that time. You are also responsible for ensuring that all persons who access our Website through your Internet connection are aware of these terms, and that they comply with them.

SALE DESCRIPTIONS

The sales descriptions for any goods published on our site are not to be relied on as a statement of fact. All goods sold are subject to our Terms of Sale.

INTELLECTUAL PROPERTY

The entire content of the Website, including all designs, copyright, trademarks and other intellectual property rights, including the use of the name Order of Bling is the sole property of An Order of Business Pte Ltd. You are not permitted to publish, distribute, manipulate or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any business or commercial enterprise.

If you print off, copy or download any part of our Website in breach of these Terms and Conditions, your right to use our Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

If you operate a search engine, web crawler, bot, scraping tool, data mining tool, bulk downloading tool or similar data gathering or extraction tool, you may access our Website, subject to the following additional rules:

  • you must use a descriptive user agent header;
  • you must follow robots.txt at all times;- your access must not adversely affect any aspect of our site’s functioning; and
  • you must make it clear how to contact you, either in your user agent string, or on your website if you have one.

ACCESS

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the services without notice. We do not guarantee that this Website will meet your requirements or will be uninterrupted, timely or error-free, that errors will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through this Website.

WE ARE NOT RESPONSIBLE FOR THIRD PARTY CONTENT

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

WE ARE NOT RESPONSIBLE FOR VIRUSES AND YOU MUST NOT INTRODUCE THEM

We do not guarantee that our Website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.

RULES ABOUT LINKING TO OUR SITE

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our Website must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our site other than that set out above, please contact us via the “CONTACT” page.

DISCLAIMERS AND LIMITATIONS OF LIABILITY

Please read this section carefully since it limits our liability to you.
This Website and all information, content, materials and services included on or otherwise made available to you through this site are provided on an on an “as is” and “as available“ basis, unless otherwise specified in writing. We make no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials or services included on or otherwise made available to you through our Website, unless otherwise specified in writing. You expressly agree that your use and access of our Website is at your sole risk.

We make no promises with respect to, and expressly disclaim all liability for content posted by any user or third party; any third-party website, third-party product, or third-party service listed on or accessible to you through our website, including an integrated service provider or third-party service listed on or accessible to you through our site; the quality or conduct of any third party you encounter in connection with your use of our site; or unauthorised access, use or alteration of your content.

We make no warranty that our site will meet your requirements; will be uninterrupted, timely, secure, or error-free; the results or information that you may obtain from the use of our site or any user thereof will be accurate or reliable; or the quality of any information or other material obtained by you through our site will be satisfactory.

We do not warrant that our Website, information, content, materials or services included on or otherwise made available to you through our Website, or email sent from us are free of viruses, malware or other harmful components.
In no event will we be liable to any party for the following kinds of any damages of any kind arising from the use of our site or from the use of or reliance on any information, content or materials included on or otherwise made available to you through our site, including, but not limited to:

  • direct, indirect, incidental, punitive, and consequential damages, lost business, profits or revenues, damage to reputation, costs of replacement, business interruptions, loss of data or damages resulting from use of or reliance on the information present, even if we are expressly advised about the possibility of such damages, unless otherwise specified in writing;
  • losses and/or damages that are not covered by our specific warranties; or
  • losses and/or damages caused by your violation of these terms.

Nothing in these terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.

Subject to the above, our liability to you, whether in contract, tort (including negligence and defamation), or otherwise, shall not exceed Singapore Dollars Three Hundred Only (S$300.00).

INDEMNITIES

You will indemnify us and our affiliates, officers, agents, partners and employees and will keep us indemnified against any losses, damages, costs, liabilities and expenses (including, without limitation, legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute) incurred or suffered by us arising out of your access or use of our Website, your violation of any terms in these terms or your violation of any rights of another.

SEVERANCE

If any provision in these Terms and Conditions shall be deemed invalid, void, or for any reason unenforceable, that provision shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, that provision shall be deemed severable. Any modification to or deletion of a provision shall not affect the validity and enforceability of any remaining provisions.

WAIVER

No failure or delay by a party to exercise any right or remedy provided under these Terms and Conditions or by law shall constitute a waiver of that or any other right or remedy, nor shall it preclude or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall preclude or restrict the further exercise of that or any other right or remedy.

Last updated August 2020

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